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Custom Support Packages

Most economical options for digital marketing support packages.
Our approach to solving Marketing problems or creating opportunities is focused on getting results. See how we help businesses just like yours.
LET'S TALK

Get our team working on your digital marketing. Contact us.

NO LOCK IN CONTRACT
FASTER TURN-AROUND
TECH & DESIGN SUPPORT

For ongoing digital marketing support, a custom monthly support package is
our most economical option.

Let us know what your requirement are, and we’ll create a custom monthly plan that works for your budget.

Our approach to marketing gets results. Discover how we can help you.
LET'S TALK

Receive expert tech and design support!

Tech Task Examples

• Create a lead capture form
• Update an image on your website
• Setup a payment form
• Add testimonials to your website
• Facebook, Twitter, Google, Youtube retargeting pixels
• Conversion pixel tracking codes
• Duplicate an existing page
• Import a csv into your CRM
• Edits to Products

Design Task Examples

• Short PDF formatting/creation
• 3D Product images for books/software
• Facebook Ad image
• Blog Sidebar Banner
• Blog Post Thumbnail
• Printable Order Form
• Simple image edits
Our approach to solving Marketing problems or creating opportunities is focused on getting results. See how we help businesses just like yours.
LET'S TALK

HOW IT WORKS

SEND US YOUR REQUEST
Please email your request to support@1pt.com.au
WE GET TO WORK
Our support team will respond to your request with a timeframe and any feedback.
JOB DONE!
We'll let you know when we're finished. You're happy with the results!

Pre-Purchase blocks of support time.

Regular Rate Per Hour
$250
BILLED IN 30 MINUTE INCREMENTS
4 Hr Support Pack
$570
YOU SAVE $30
8 HR Support Pack
$1080
YOU SAVE $120
16 Hr Support Pack
$2112
YOU SAVE $288

This service is very straightforward and perfect for businesses with irregular updates.

You can purchase website support ‘credits’ up front in hourly chunks at discounted rates .

Each time you make a support request we will let you know how many minutes it will take, and upon completion of each task, we will update your credit total and let you know what your remaining balance is.

The credits last for 12 months from the date of purchase, so whether you have a few quiet months or a busy few, you don’t need to worry with our economy support packs.

Get Started

Send us an email at support@1pt.com.au and let us know what you need. We’ll get back to you with a time estimate and invoice to pre-pay for support.
Our approach to marketing gets results. Discover how we can help you.
LET'S TALK

Task turn around time for monthly SUPPORT

Tasks are typically actioned within 1-4 business days. By the nature of technical tasks, there are many variables outside of our control which may delay deadlines such as…

• The time it takes for you to respond to our questions
• Bugs with software platforms
• Waiting for 3rd parties to provide information or answers
• Load of tasks currently being experienced by our team.

Payment and cancellation

Payment is due on the first of each month.

CANCELLATION 

We’ll be sad to see you go and would love the chance to help you get more value out of our services before you go, but if you truly think cancelling is the right decision you can cancel at any time by simply contacting us at support@1pt.com.au.

**PLEASE NOTE
Account cancellations take effect at the end of your current billing cycle.

Examples of support tasks not included

• New websites
• Website redesign
• Custom landing page design
• Supplying stock images for designs & web pages
• Strategic and marketing advice
• Content or sales copywriting
• Debugging code
• Design mockups requiring more than 2 rounds of revision
• Designs working with Microsoft Powerpoint, Keynote, Microsoft Word, Google Docs, Pages etc.
• In-depth debugging why something doesn’t work
• Search marketing/SEO services
• Social media posting
• Setting up email accounts or other IT related tasks
• General administrative tasks like transcription, data entry, research etc
• PPC advertising setup or management
• Any task deemed by OnePoint to exceed 1 hour of direct action.

We offer one-on-one customised training sessions in WordPress to help you run your online business like a pro.

Let us know what you need and we’ll train you via a webinar session. Of course, we can come to you should you prefer – extra travel costs may apply. (Prices exclude GST.)
1 Hour Training
$150
2 Hours Training
$300
3 Hours Training
$450
Our approach to marketing gets results. Discover how we can help you.
LET'S TALK

Testimonials

Hubify

AMR Mazda

Real Estate Institute of NSW

Campsie Centre

More Testimonials

Mark Joel
Business Manager

"I have been dealing with One Point for close to 10 years.

Their team are dedicated, responsive, and highly professional in every way. They have never failed to ensure successful business outcomes in all projects where they are engaged.

I have no hesitation in recommending their expertise and full suite of services."

Peter Griffin
General Manager
Real Estate Institute of New South Wales

"At the Real Estate Institute we are tasked with the very large responsibility of providing legal documentation and contracts for the industry, we cannot ever afford a comma to be out of place. The 1pt team are an important part of our operations because they not only understand the responsibility that lays with us but they work hard to meet and beat our deadlines, and keep us well-informed of the progress. Giving them a go would be something that you will not regret."

Dante Alighieri Society Sydney

"At the Dante we run a number of initiatives, from social and cultural events to personalised Italian and piano tuition. To do that at our best, we needed a website that was able to showcase our distinctive features, and 1pt was able to deliver just that. Their team is knowledgeable, flexible, and a pleasure to work it. They have the right person for every step that is needed, which means that our experience was positive and stress-free. We definitely recommend them."

Greame Bailey
Centre Manager
Campsie Centre

"ONE POINT has looked after our Centre Marketing function for more than two years. The Team interweave their skills and talent in a professional and productive way coming up with some amazingly creative and enticing artwork as well as spot on organisational skills from our Account Manager and the whole Team.

These organisational skills were evident recently when they seamlessly coordinated a Centre wide Competition which brought new and additional people into the Centre, with the competition attracting thousands of entries.

Also in the hands of ONE POINT is the day to day management and creative side of our Centre website and Facebook advertising of which we are both very pleased and proud."

Michael Cohen
Managing Director
Diamond Certification Laboratory of Australia

"OnePoint is a company with the expertise, and professional ability to deliver. It's an absolute pleasure to deal with people who bring to life, what you can only imagine. I highly recommend Kerim and his team."

Sylvana Versace
Real Estate Institute of New South Wales

"I would like to thank Yesmein for her outstanding work and her processes she has put into place in making sure our new forms delivery arrives on time.

It has been a pleasure working together with her. Her helpfulness and willingness is a blessing.

I am grateful that she has managed to deliver all the important stock to us so that we can process orders next week to get them to our Members on time, when the changes take effect.

Looking forward to the future working together with her .

Thanking you and your team for all the hard work and effort. We at the REINSW appreciate it."

Roy Cohen
Managing Director
Diamond Certification Laboratory of Australia

"The team at 1pt are extremely professional and a pleasure to deal with. They provided us with a superb website but that’s not where their input stopped. The insight and involvement in our business felt like family involvement. Recommend them highly. "

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  • +61 2 8889 3780
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ONEPOINT

  • About Us
  • Case Studies
  • Blog
  • Contact Us

SERVICES

  • Partnership Program
  • Strategy Workshop
  • Creative Design Services
  • Web Design and Web Development
  • Marketing Automation
  • Property Marketing
  • Merchandising
  • Monthly Support Solutions

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E: info@1pt.com.au
P: +61 2 8889 3780
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